Driver app

Login & Usage

• What about the data usage of the taxiID drivers app?
• Driving for several taxi companies at different times , can I use taxiID to do both?
• Can I use this phone with several colleagues in various departments for taxiID ?
• How do I get a token ?

Processing jobs

• How can I cancel a previously accepted ride?
• Why is it important that I convey 'Customer in taxi'?
• What do I do if a customer does not show up at pick up location?
• I see on my phone that I have received a 'job offer' but when I open the app , I see nothing at all?
• What does 'arrived at pickup location' means?

Status & Alerts

• If I am not at work or on a break, should I close the app?
• Why do I get the status ' no balance ' ?
• Why do I have 'active job' status?
• Why do I get the status ' no network ' ?
• Why do I get a 'no GPS signal ?'

Menu & Settings

• What is the ' Remember Me ' option?

Frequently asked questions

• On what number can connected drivers call me from their driverApp?
• Manage driver details