Platform settings

Updates and new features

• ★ Completion email with ride summary
• Minimal reservation time per vehicletype
• Show link for passengers to edit a ride after booking
• Manually sort your vehicle types
• Number select free field

Tripmanager

• ★ Book rides with an online payment link
• Resend passenger confirmation emailaddress

Online Tripmanager

Productsettings

• Show a alert when price changes due to a update in the ride
• Ride notifications

Frequently asked questions

• View your rides in your personal agenda
• I cannot see my connected drivers in the dispatch screen

Administration

Passengers and corporate clients

• Blocking a passenger from booking trips

Driver app

Login & Usage

• What about the data usage of the taxiID drivers app?
• Driving for several taxi companies at different times , can I use taxiID to do both?
• Can I use this phone with several colleagues in various departments for taxiID ?
• How do I get a token ?

Processing jobs

• How can I cancel a previously accepted ride?
• Why is it important that I convey 'Customer in taxi'?
• What do I do if a customer does not show up at pick up location?
• I see on my phone that I have received a 'job offer' but when I open the app , I see nothing at all?
• What does 'arrived at pickup location' means?

Status & Alerts

• If I am not at work or on a break, should I close the app?
• Why do I get the status ' no balance ' ?
• Why do I have 'active job' status?
• Why do I get the status ' no network ' ?
• Why do I get a 'no GPS signal ?'

Menu & Settings

• What is the ' Remember Me ' option?

Frequently asked questions

• On what number can connected drivers call me from their driverApp?
• Manage driver details

Passenger App

Settings

• ★ Advertisement URL

FAQ

• My User would like to receive a invoice for his trip
• My user did not receive a login SMS

Corporate clients

Corporate dashboard

• Send confirmation email to department email address

Dashboard settings

• Product settings
• Manage locations

Frequently asked questions

• Can i block an passenger from booking future rides?
• How do I link my TaxiButler to my debtor?
• How to connect tariff tables to debtors
• Show or hide your available taxi's in the corporate client dashboad
• Manage debtor number

General

Settings / miscellaneous

• System Security
• Managing discounts
• Vehicle management
• Free ridefields

Frequently asked questions

• ★ Getting started with taxiID!
• ★ What does the taxiID Website orderform cost?
• Privacy data removal request
• Can I let customers select a vehicle type in addition to the number of people?
• taxiID Demo instructions
• Change your account details

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Website Forms

Productsettings

• Advertising in your emails
• Recieving online payments through Multisafepay
• Change color and style for the orderforms
• Booking options
• Allow retour bookings
• Managing payment methods

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Frequently asked questions

• ★ Is there a mobile version of the orderform?
• Can I color orders from a specific form in the journey calendar?
• Can I set up Analytics for my order form?
• Passenger information
• Ride log
• Operator logins

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Connections and groups

Settings

• Ride settlements
• Verhicle and driver filters

Invoice module

Invoice history

• Export invoices for third-party usage

Facturatie settings

• Invoicing module settings

Open invoices

• Merging concepts

Frequently asked questions

• Can I re-invoice trips and where can I find them?
• Can i recieve a copy of the invoice email that is send out
• Can a change a processed invoice?